Our TripAdvisor Reviews
“ Beautiful New Luxury Hotel in Furano! ”
Fenix Furano is certainly the best luxury accomodation in the Furano area. Stylish and comfortable. Spacious and relaxing. Located just a few steps away from the Furano Ski Resort Gondola, this is the best location you can ask for! We stayed in a 2 bedroom apartment. Big beds and a great living, dining, bar, kitchen, entertaining space. Perfect for having friends over or cooking your own meals. I'm excited for my next chance to visit!
Evan W | April 2021
“A phenomenal place to stay!”
Fenix Furano is a phenomenal place to stay. Located just a few steps away from the Gondola station, the best location you can ask for. We stayed in a 2 bedroom apartment, the room was spacious and comfortable for a group of four, including a kitchenette that worked great for breakfasts. The bed was extremely comfortable. Highly recommended! Definitely would stay again!!!
Emily G | January 2022
Our Guestbook
R E V I E W
“I would 100% return to Fenix Furano this time of year.”
We were not sure what to expect from Furano and were blown away by the accommodations at Fenix. The staff were super friendly and spoke fluent English. The room was far nicer and more luxurious that expected. We had a suite with three bedrooms, two bathrooms, and a living room/kitchen area, which is tough to find in a hotel. We added breakfast to our stay and it alternated between western and Japanese style each day. Both were quite yummy and filling and they accommodated a gluten allergy. We ended up staying an extra day and that was easy to arrange. We stayed in early September which is off season so the hotel was most empty and in sure that made a difference. Weather was beautiful and I would 100% return to Fenix Furano this time of year.
Hannah A. | September 2025
R E V I E W
“Beautiful rooms with a Mountain View.”
Very comfortable hotel. Rooms were comfortable and spacious. Enjoyed sitting in balcony in the mornings to drink my coffee and in the evenings to view the beautiful mountains. Peaceful setting. The bed and shower were comfortable. Plenty of parking. The staff were wonderful. Great location to visit many sites in Furano, Biei and Mount Asahidake. We truly enjoyed our stay in the hotel and will plan on returning.
Barbara | September 2025
R E V I E W
“Great choice for family and group of friends”
We rented a 3-bedroom unit for 5 people, unquestionably our favorite hotel of the trip. The rooms are new and spotlessly clean, and the staff are incredibly helpful. Highly recommended for anyone planning a trip to Furano, no matter the season.
Narumon L. | August 2025
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“Definitely a hotel I will return in ski season!”
Love the location and seamless experience I had at the check in/out process. I was there in summer but can imagine how close it would be to the slopes in winter! Definitely a hotel I will return in ski season! Beautiful room and great view from the balcony.
Candice W. | June 2025
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“Loved our stay at Fenix!”
Loved our stay at Fenix, reluctant to leave a review as I hope there will be accommodation available for us to book next year. All staff were very friendly location amazing with the rental store next door. Shuttle service is a big plus to ferry us into town for eating experiences out of the norm. Special shout out for Will who was very helpful whist we were there. Hope to see you again next year. 🤩
Ben H. | January 2025
